News

Desperately seeking IC solutions: from Madonna to outage notifications

Around the world, human resources and internal communication managers hear their employees echo: “I’m up to my eyeballs. Snowed Under. So busy you’d think I’m a twin.” Life certainly feels busier than before. Information overload is real. But does anyone spare a thought for those tasked with communicating important company information to said employees? As CEO of an employee communications software company (with over a million paid enterprise users in 45 countries) I get to…

2016 Global Contact Centre Benchmarking Report Summary

The 2016 Global contact centre benchmarking report has just been released... get your summary report on the link above.  The report is titled ‘digital needs a human touch’.  Technology may enable the conversation but key to the success or failure of your brand remains with the ability of your people to engage with others in a meaningful way that builds trust that results in a relationship.  Adopt 4C Engage as the de-facto for having conversations…

Visual mobile messaging from SnapComms available across Africa!

As part of its SnapComms suite of services, Talk2Us is offering the delivery of visual messaging on Windows, iOS and Android versions of its visual messaging tools for large enterprise. This means that organisations can communicate and deliver visual messaging not only to laptop and desktop screens, but also to employees' smartphones and iPads. The company, which signed an exclusive partnership with SnapComms in November 2011, as the exclusive approved partner for the African Union…

The South African Management Index 2015 / 2016

The USB Executive Development business school released its study on South African Management Index Report 2015/16, the third report of its kind, highlighting topics relevant to achieving organisational effectiveness can be found in the download section below. Findings of particular interest are those regarding a culture of responsivity: Organisations remain challenged in successfully navigating their people through change and transition whilst retaining/gaining the trust of their workforce. 50% of participants stated that top leaderships ability…

Improve employee engagement: engage with social media

Numerous research studies have shown that engaged employees are the basis of a company's success and drive tangible performance results. Their contribution is particularly essential during a lengthy period of economic recession: engaged employees have a genuine intellectual and emotional sense of ownership and are willing to do whatever is needed to support the organisation's success. They take pride in doing so, and thereby acquire individual job satisfaction. Social media is an intrinsic component of…

About Us

At Talk2Us our hybrid approach is unique – we use marketing and communication disciplines all underpinned by the principles of psychology.  We have a wealth of expertise in business management, marketing, communications, facilitation and psychology.  We are able to identify the need, formulate and package the associated initiative, provide project co-ordination services to implement it and measure the efficacy. Read More ...